Support
| Help & Support |
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Template Customizing?You can always request some support from us, but you need to take in mind that this is customization and not regular support service. Nevertheless, we will always available to try to help you. Template, Joomla Installation and ConfigurationPlease read the documentation for installation and configuration included our template package. For general Joomla questions read these PDF Tutorials.
What support do you offer?If you have any problems with our templates, you can get it solved quickly with our personal email support. We guarantee that you get a helpfull answer within the next 12 hours 7 days a week. Otherwise you can post your question to our Support Forum.
What are your business & support hours?We work from 8:00am to 8:00pm / 7 days a week. We are based in Frankfurt, Germany which is GMT +1. Although we often have staff working till midnight. |
Don´t waste your time! We install your purchased JP Template and setup your Joomla system within 24 hours.
If you have any problems with our templates, you can get it solved quickly with our personal email support. We guarantee that you get an answer within the next 12 hours / 7 days a week.