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TOPIC: [SOLVED] Templ. Fire - Dropdown menu not working on mobile

Templ. Fire - Dropdown menu not working on mobile 1 year 3 weeks ago #1

  • dominiquebielser
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I bought and configured the Template "fire". While the menu is working well on large screen, I am facing a problem on the iPhone.
When clicking the menu on top right side of the iPhone, I can open it, however the scrolling is blocked (I cannot go down) until I click at least on one of the element the menu and come back. Then the menu becomes scrollable (see attached print screen on the iPhone).
Can you please help
Many thanks
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Templ. Fire - Dropdown menu not working on mobile 1 year 3 weeks ago #2

  • joomlaplates
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Hello,
1.) Please check our demo with your phone
2.) Maybe your phone Browser is blocking some scripts, please check
3.) Live Url please

Btw. I cant see any issue on phone
youtu.be/t2fMtUuUivc
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Templ. Fire - Dropdown menu not working on mobile 1 year 3 weeks ago #3

  • dominiquebielser
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Thank you for your prompt reply!
The link to the web site under construction is villars-le-terroir.ch/Joomlanew/index.php
The right hand side dropdown menu works properly on desktop but remains stuck on mobile phone and tablet unless you try to hit > or < on bottom screen.

By the way, I would like to have the dropdown menu on desktop remain centered under the top menu, but whatever I try as customization, it goes right or left outside screen... any idea ?

I appreciate your help so much, thank you again!
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Templ. Fire - Dropdown menu not working on mobile 1 year 3 weeks ago #4

  • joomlaplates
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Hello,
1.) The menu in center isnt working
2.) I cant see any problems with my phone on your site
youtu.be/HzQdew9sync

Please check your site with another phone, maybe your phone is blocking some scripts or have an old Browser
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The following user(s) said Thank You: dominiquebielser

Templ. Fire - Dropdown menu not working on mobile 1 year 3 weeks ago #5

  • dominiquebielser
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Good morning,
Sorry to come back with this question but when you say the menu center isn't working, do you mean I have a wrong customization or is it not possible with the template "Fire"?

And regarding the dropdown menu on the right hand side, I can see from your video (thanks for it) that you're not using an apple device. Tested on serveral iphones and ipads running the latest IOS version, all are facing the same problem. Incompatiblity somewhere?

Thanks in advance for your replies.

Regards
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[SOLVED] Templ. Fire - Dropdown menu not working on mobile 1 year 3 weeks ago #6

  • dominiquebielser
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Problem solved.
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