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TOPIC: Themplate install problem

Themplate install problem 5 years 10 months ago #1

  • X.
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Hello there,

I run newly updated joomla 3.2 and I cant install your template.
I tried manually, via FTP, to no avail: joomla does not recognize the uploaded folder in /templates folder.
I tried using upload, but system returns error, copy file failed. I have all folders at 775, so this should work.

Please help.
max
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Themplate install problem 5 years 10 months ago #2

  • joomlaplates
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Hi there,
please describe your problem detailed as possible. We can not guess whats the problem therefore we
need more informations and detailed error message.

If you can not update the template you have no rights on your host via FTP.
And I dont understand the problem. Coz if you updated to Joomla 3.2 why you have to update the template too.
Or did you upgrade from Joomla 2.5?

Anyway we need more information!

You can try to uninstall the old one and install the new Template. If this is not working you have a hosting issue and not a template problem.
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Themplate install problem 5 years 10 months ago #3

  • X.
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Hi, thank you for your reply.

I have FTP access alright, no problems there.
I uploaded the template manually to the /templates folder and the joomla does not see it.

When I tried to upload using the joomla installer via extension manager , the error message is
-1 Copy file failed
All the folders are at 777 CHMOD, so that shouldnt be a problem.

I updated the joomla from 3.1 to 3.2, thinking that maybe thats the problem. It is not.

Maybe I need newer template?

tnx.
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Themplate install problem 5 years 10 months ago #4

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I think it has nothing todo with the template.
And the rights of the files are not important coz the FTP user has no rights to change the files, coz Joomla is the owner of these files and not the FTP user.
And you dont have to update the template if you only update from J3.1 to J3.2
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