[SOLVED] Where is the download button?

maesmarc
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Where is the download button? was created by maesmarc

Posted 7 years 9 months ago #14488

Hi, I just purchased the Starter package and payed with Paypal.
I do not get any "Template Download" links after logging in and under "Your Account"
Under "My Subscription" it says,... "It seems that you have an uncleared invoice in our database - You can go to the checkout for that right here: Go to the checkout page again"
Paypal sent me a "Receipt for Your Payment to JoomlaPlates" so the payment should be ok. (Transaction ID: 2CR47478FX259982E)

by maesmarc

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joomlaplates
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Replied by joomlaplates on topic Where is the download button?

Posted 7 years 9 months ago #14489

Hi there,
unclear means that Paypal have to check the card and the status in on hold.

We have manually cleared and apply the plan, please check if it works!

Dokumentation:
www.joomlaplates.de/dokumentation.html

by joomlaplates

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