Purchase and no download possible

Purchase and no download possible was created by netcreation

Posted 6 years 4 months ago #18938
Hello,
I bought the template work for joomla 3.x, the payment confirmation paypal is ok. I sent you two unanswered emails from you. So I paid the template but I can not download it, I have not received any download link from you and I can not find anything in the customer area.
Thank you for answering me because it is more than 24 hours that I wait.
Thanks in advance
Thierry

Please Log in or Create an account to join the conversation.

Replied by joomlaplates on topic Purchase and no download possible

Posted 6 years 4 months ago #18943
Hi there,
we sent the template to the email address, that Paypal has set as default. Please look to your spamfolder.

Otherwise give us an alternate email address, where we can send the template again.
And please give us the Paypal Transaction ID to verify your payment.

Please Log in or Create an account to join the conversation.

Moderators: joomlaplates

Installations-Service

Don´t waste your time, we install your purchased Template
with the "Demo Content" within the next 24 hours.

Buy Now - 59€

Joomlaplates/Theme-Point is not affiliated with or endorsed by Open Source Matters or the Joomla! Project

Copyright © 2022 JoomlaPlates | Professional Joomla Templates with Uikit 3

Disclaimer & Privacy | License