Money Back Guarantee

100% Money Back Guarantee

At JoomlaPlates we stand behind our product. All orders placed through the JoomlaPlates website are 100% protected by a 3 Day Money Back Guarantee! If the product does not work properly in your website (this means that it does not work as described in the product page and shown in our demo site), just let us know and if our support team can not solve the problem, we'll provide you with a full refund! If the problem is solved by our support team, the order is not refundable.
Also, if the problem is caused by existing javascript errors in your website, you are not eligible for a refund. In this case, you must solve the existing javascript errors before asking for support for our products as our products will not work on a website with existing errors.


Why can't I get my refund?

JoomlaPlates.com reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-join when new products are launched and then again ask for refund.

If you fall into one or more of the below, we're sorry: You are NOT eligible for Refund.


Where to request a refund?

Please submit your request below. Stay calm and we shall get back on your request within 48hrs on weekdays. If you submit your refund during the weekend, we'll get back to you at the earliest on Monday.


REQUEST A REFUND

Single License ( Download 1 Template only)

The "Single Template" is dedicated to all customer that need only one Template for their business or private project. Therefore you have to select the Template and click the "Buy Now" button.

Your ordered Template comes with a 1 domain license. This means you are entitled to use our products on one Joomla Installation. However this does not grant you the privilege to publicly post our products for download on any domain or download/file share/email services.


Memberships ( Download all Templates)

During the membership you have access to all themes, monthly new releases, support and regular updates and you can use our themes on as many concurrent sites.

However, you can change the themes of your current sites and use new ones at anytime.

You do not need to have an active membership to use the template furthermore.