the possibility of customizing the css does not appear

Please do not post admin accounts.
I have set the user data to a secret code.
BTW, here is a trouble shooting guide
www.joomlaplates.com/forum/j3-maximum/8247-no-customizer#21812

I use other templates - es rocketteme but yours does not seem to me very functional. The problem is not resolved. Until yesterday, costimizer worked ...I do not see how it happens, moreover the support is never online.
I made a copy of the template before this happened. does not work.
What can be done to resolve the problem?

ow the home does not work anymore - eliogaris.it/garis2018/it/
if you enter through this other link: eliogaris.it/garis2018/it/mosaic-portfolio - it works but the menu, home, does not go

Hi there,
the customizer works ONLY on org theme and not on any copied version.
If you copy the theme within Joomla, its just a copy of the style and not a hardcopy!!
Therefore it makes no sense to create a copy of the theme within Joomla

sorry
Could it be clearer?