[SOLVED] Where can I find update files?

My Joomla Back-End announces the availability of three updates:

JP Simple Grid
Site Modul 1.2.4 2.0

JP Simple Slider
Site Modul 1.2.8 2.0

JP Simple Slideshow
Site Modul 1.2.9 2.0

I understand that updating directly from the Back-End is not possible. But the error message displays a wrong download URL:

Package download failed. Download and install manually from www.joomlaplates.de/zip .

Ok, I understand that I need to login to my account. Unfortunately I am unable to login at www.joomlaplates.de .
Ah ok, I understand that I need to login at www.joomlaplates.com .
I am in the «Download» section now, but I am unable to find «JP Simple Grid 2.0», «JP Simple Slider 2.0» and «JP Simple Slideshow 2.0».
I open «Uikit 3 Module» but the only item that was updated on 26.12.2024 is «Uikit 3 Slideshow 1.2.10».
And «Uikit 3 Slideshow» is probably not the same as «JP Simple Slideshow», right?
I am desperately lost here... Any hints?

Thank you and kind regards
Chris

Hi!

Can not find your updates at the Template TP Simple.



Do you have a link or a screenshot?

And we need more inforamtion:

 - Joomla-Version
 - Astroid-Version
 - Template-Version

Hello Chris, yes, the names have been changed so that the modules in the backend are now uniform and easier to find. 

This is also noticeable in the selection of modules in the download area. However, you should be able to see from the new names what you have already installed and what you need to update. 

The version numbers are not important for now and you can ignore this. 

Please do not click on the links either, but download and install the modules from this page in the download area. 

The easiest way is to download the complete package of all modules and then install all modules with one click. You do not have to activate what you do not need. 
This is much faster than always selecting and installing each module individually.

But you'll have to be patient. 
The new modules are already available for download on the joomlaplates.de site. 
They're not yet available on the joomlaplates.com site.

Joomlaplates.de: www.joomlaplates.de/login.html?folder=uikit%252Fmodule

All in one and less work. 

Have a good new year.

Joomla-Version 5.2.2

Astroid-Version

Astroid - de-DE	Site	Datei	1.0.7	22.10.2023	Joomlaplates.com
Astroid Captcha	Site	Plugin	1.0.0	01.12.2024	Astroid Framework Team
Astroid Clear Cache	Administrator	Modul	3.1.8	01.10.2024	TemPlaza
Astroid Framework	Site	Bibliothek	3.1.9	01.12.2024	Astroid Framework Team
Astroid Layout	Site	Modul	3.1.8	01.12.2024	Astroid Framework
Astroid Menu	Site	Modul	3.1.8	01.10.2024	Astroid Framework
Astroid Package	Site	Paket	2.5.1	01.10.2020	JoomDev
Astroid Plugin	Site	Plugin	3.1.8	01.11.2024	Astroid Framework Team

Template-Version

tp_sport	Site	Template	1.3.18	13.07.2024	joomlaPlates

Single-Domain-License ( 12 Monate)

16.01.2024 To 16.01.2025

Active

WM-Loose wrote: The new modules are already available for download on the joomlaplates.de site. 
They're not yet available on the joomlaplates.com site.
Joomlaplates.de: www.joomlaplates.de/login.html?folder=uikit%252Fmodule

Hi Dirk

Thank for your answer. My account seems to be restricted to joomlaplates.com, I am unable to login at joomlaplates.de. And without being logged in, I am unable to download the module. When I created my customer account, I was not aware that there are two different joomlaplates websites. So I accidentally became a joomlaplates.com customer. In fact, I would rather be a joomlaplates.de customer. Can my account and my licence be moved to joomlaplates.de?

Thank you and kind regards
Chris

Send an email to support@joomlaplates.com and ask if it works.