[SOLVED] Download problem

marians
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Download problem was created by marians

Posted 8 years 1 month ago #15494

Hi, I just purchased the Starter package and payed with Paypal.
I do not get any "Template Download" links after logging in and under "Your Account"
Under "My Subscription" it says,... "It seems that you have an uncleared invoice in our database - You can go to the checkout for that right here: Go to the checkout page again"
Paypal sent me a "Receipt for Your Payment to JoomlaPlates" so the payment should be ok. (Transaction ID: 9X977262XA538843N)

by marians

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joomlaplates
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Replied by joomlaplates on topic Download problem

Posted 8 years 1 month ago #15497

Hi there,
sorry for the delay, but sometimes Paypal is checking the transactions and then the payment is set to uncleared.
I have fixed it, you can login and download the themes right now.

Dokumentation:
www.joomlaplates.de/dokumentation.html

by joomlaplates

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