Please post only question belong to the topic > pre sales. All support questions will be deleted.

Payment done but still no template available

  • NOBIS
  • Offline Topic Author
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0

Payment done but still no template available was created by NOBIS

Posted 9 years 2 months ago #15956
Hi, I just purchased the Template WORLD 24 and payed with Paypal.
I do not get any "Template Download" links after logging in and under "Your Account"
Under "My Subscription" it says,... "Free membrship"
Paypal sent me a "Receipt for Your Payment to JoomlaPlates" so the payment should be ok. (Transaction ID: 4RJ76781PY100440K)*
by NOBIS

Please Log in or Create an account to join the conversation.

Replied by joomlaplates on topic Payment done but still no template available

Posted 9 years 2 months ago #15957
Hi there,
we sent the template to the email address, that Paypal has set as default. Please look to your spamfolder.
payer_email = info at holista-realisations.com

Please Log in or Create an account to join the conversation.

  • NOBIS
  • Offline Topic Author
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0

Replied by NOBIS on topic Payment done but still no template available

Posted 9 years 2 months ago #15960
Tank you !
I received the link of download and invoice in my email address. It is necessary to wait for a few hours.
by NOBIS

Please Log in or Create an account to join the conversation.

Moderators: joomlaplates

Installations-Service

Don´t waste your time, we install your purchased Template
with the "Demo Content" within the next 24 hours.

Buy Now - 59€

JoomlaPlates

Professional Joomla Templates with rich documentation and support since 2008. 60+ templates for Joomla 5 & 6.

Joomla 4 Joomla 5 Joomla 6
Contact & Legal
  • support@joomlaplates.com
  • Support Team
  • Mon-Fri: 9:00-18:00 CET

© JoomlaPlates. All rights reserved. 2008 - 2026

JoomlaPlates is not affiliated with or endorsed by the Joomla! Project. Joomla! is a registered trademark of Open Source Matters, Inc.