Payment done but still no template available
- goddionisio
- Offline Topic Author
- Fresh Boarder
- Posts: 2
- Thank you received: 0
Payment done but still no template available was created by goddionisio
Posted 7 years 11 months ago #16237
Hi, I just purchased the Template HELLO and payed with Paypal.
I do not get any "Template Download" links after logging in and under "Your Account"
Under "My Subscription" it says,... "Free membrship"
Paypal sent me a "Receipt for Your Payment to JoomlaPlates" so the payment should be ok.
ID paypal transaction: 5US705017H522430B
I do not get any "Template Download" links after logging in and under "Your Account"
Under "My Subscription" it says,... "Free membrship"
Paypal sent me a "Receipt for Your Payment to JoomlaPlates" so the payment should be ok.
ID paypal transaction: 5US705017H522430B
by goddionisio
Please Log in or Create an account to join the conversation.
- joomlaplates
- Offline
- Moderator
- Posts: 8807
- Thank you received: 1732
Replied by joomlaplates on topic Payment done but still no template available
Posted 7 years 11 months ago #16240
Hi there,
we sent the template to the email address, that Paypal has set as default. Please look to your spamfolder.
Otherwise give us an alternate email address, where we can send the template again.
If you have purchased a single theme template you dont need to login into our site.
we sent the template to the email address, that Paypal has set as default. Please look to your spamfolder.
Otherwise give us an alternate email address, where we can send the template again.
If you have purchased a single theme template you dont need to login into our site.
Dokumentation:
www.joomlaplates.de/dokumentation.html
www.joomlaplates.de/dokumentation.html
by joomlaplates
Please Log in or Create an account to join the conversation.
- goddionisio
- Offline Topic Author
- Fresh Boarder
- Posts: 2
- Thank you received: 0
Replied by goddionisio on topic Payment done but still no template available
Posted 7 years 11 months ago #16243
The e-mail did not arrive. Please send again to the other e-mail setup in my account.
by goddionisio
Please Log in or Create an account to join the conversation.
- joomlaplates
- Offline
- Moderator
- Posts: 8807
- Thank you received: 1732
Replied by joomlaplates on topic Payment done but still no template available
Posted 7 years 11 months ago #16244
We have sent the theme again to your registered mail address.
Dokumentation:
www.joomlaplates.de/dokumentation.html
www.joomlaplates.de/dokumentation.html
by joomlaplates
The following user(s) said Thank You: goddionisio
Please Log in or Create an account to join the conversation.
Moderators: joomlaplates