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My subscription does not allow me to download

My subscription does not allow me to download was created by pau.fores

Posted 8 years 1 month ago #19341
Hello,

I joined a 3 Months Membership (from 21.10.2017 To 21.01.2018). So it is still active.

I downloaded only FENYA template early on October. No issues.

But now (with my membership still active) I cannot download any templates. Website always says I have to pay.

Can you please help me?

Thanks,
Pau Fores

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Replied by joomlaplates on topic My subscription does not allow me to download

Posted 8 years 1 month ago #19342
Hi there,
I´ve checked your subscription and it should works.
You cant login or you have no access to the download files?
Please more details!
www.joomlaplates.com/support/documentati...wnload-your-template

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Replied by pau.fores on topic My subscription does not allow me to download

Posted 8 years 1 month ago #19344
Now it is clear. Thanks!

problem solved!
Pau Fores

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