× Please select the right Template below! And please insert a live URL where we can see what do you mean. A screenshot is helpful too.

exclamation-circle [SOLVED] Unable to retrieve template

  • Posts: 3

Unable to retrieve template was created by schanulleke

After updating to Joomla 3.10.3 I cannot edit the template anymore. Upon clicking the Customizer-button this error appears:

Unable to retrieve /templates/jp-agency/less/customizer.json ()
8 months 4 weeks ago #1

Please Log in or Create an account to join the conversation.

  • Posts: 8291

Replied by joomlaplates on topic Unable to retrieve template

The template is working with Joomla 3.10!
Did you chnage anything else, PHP Version or nay other things.
Clear the cache too please
8 months 4 weeks ago #2

Please Log in or Create an account to join the conversation.

  • Posts: 3

Replied by schanulleke on topic Unable to retrieve template

No, I didn't change anything else, only updated Joomla. Just cleared the cache but that doesn't do the trick either.
8 months 3 weeks ago #3

Please Log in or Create an account to join the conversation.

  • Posts: 8291

Replied by joomlaplates on topic Unable to retrieve template

Hello, maybe it helps.
yootheme.com/support/question/111468
8 months 3 weeks ago #4

Please Log in or Create an account to join the conversation.

  • Posts: 3

Replied by schanulleke on topic Unable to retrieve template

Yes, this works. Thank you so much!
8 months 3 weeks ago #5

Please Log in or Create an account to join the conversation.

  • Posts: 8291

Replied by joomlaplates on topic [SOLVED] Unable to retrieve template

Problem solved.
8 months 3 weeks ago #6

Please Log in or Create an account to join the conversation.

Moderators: joomlaplates

Outstanding Support

24/7 Personal Email & Forum Support

Joomlaplates/Theme-Point is not affiliated with or endorsed by Open Source Matters or the Joomla! Project

Copyright © 2022 JoomlaPlates | Professional Joomla Templates with Uikit 3

Disclaimer & Privacy | License