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Template paid and not received

  • Tchezz
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Template paid and not received was created by Tchezz

Posted 11 years 1 month ago #6097
Hello, my name is Welber and bought the joomla template "Scene". I paid with PayPal service. I checked into my PayPal account and the payment was approved.

It took 24 hours and did not get the template in my email. I checked in my spam box.

How do I get the template Joomla 3.3 "Scene" ????

Please send the link to download the template.

Regards,

Welber Costa.
Last Edit:11 years 1 month ago by Tchezz

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Last edit: 11 years 1 month ago by Tchezz.

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Replied by joomlaplates on topic Template paid and not received

Posted 11 years 1 month ago #6099
Hi there,
we sent the template to the email address, that Paypal has set as default.

payer_email = welber.costa@uol.com.br

I think you have insert a wrong email address | uol.com.br <> aol.com.br

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  • Tchezz
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Replied by Tchezz on topic Template paid and not received

Posted 11 years 1 month ago #6103
No my friend, my email is UOL.

If the template has 25 MB or more is possible that this is the reason it did not receive.

My email service does not allow attachments larger than 25MB.

If so, ask him to send a link for me to download the template.

Thank you,

Welber
by Tchezz

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Replied by joomlaplates on topic Template paid and not received

Posted 11 years 1 month ago #6106
The email has a link included where you can download the template.
The mail has max 10kb.
Please give us an alternate mail address where we can send the template. Otherwise we can chat or PM via facebook too.

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  • Tchezz
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Replied by Tchezz on topic Template paid and not received

Posted 11 years 1 month ago #6110
Ok JoomlaTemplates. Please, send the template for welber.hipnoterapeuta@hotmail.com

Regards,

Welber Costa
by Tchezz

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