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exclamation-circle Template paid and not received

  • Tchezz
  • Tchezz's Avatar Topic Author

Template paid and not received was created by Tchezz

Hello, my name is Welber and bought the joomla template "Scene". I paid with PayPal service. I checked into my PayPal account and the payment was approved.

It took 24 hours and did not get the template in my email. I checked in my spam box.

How do I get the template Joomla 3.3 "Scene" ????

Please send the link to download the template.

Regards,

Welber Costa.
Last edit: 7 years 6 months ago by Tchezz.
7 years 6 months ago #1
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  • Posts: 8260

Replied by joomlaplates on topic Template paid and not received

Hi there,
we sent the template to the email address, that Paypal has set as default.

payer_email = This email address is being protected from spambots. You need JavaScript enabled to view it.

I think you have insert a wrong email address | uol.com.br <> aol.com.br
7 years 6 months ago #2

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  • Tchezz
  • Tchezz's Avatar Topic Author

Replied by Tchezz on topic Template paid and not received

No my friend, my email is UOL.

If the template has 25 MB or more is possible that this is the reason it did not receive.

My email service does not allow attachments larger than 25MB.

If so, ask him to send a link for me to download the template.

Thank you,

Welber
7 years 6 months ago #3

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  • Posts: 8260

Replied by joomlaplates on topic Template paid and not received

The email has a link included where you can download the template.
The mail has max 10kb.
Please give us an alternate mail address where we can send the template. Otherwise we can chat or PM via facebook too.
7 years 6 months ago #4

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  • Tchezz
  • Tchezz's Avatar Topic Author

Replied by Tchezz on topic Template paid and not received

Ok JoomlaTemplates. Please, send the template for This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards,

Welber Costa
7 years 6 months ago #5

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