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Can't install the quickstart

Can't install the quickstart was created by info@jabcapri.it

Posted 6 years 9 months ago #17747
Hi, I' can't install the quickstart.
I've, on the same server, problem install another JP template, Shop V2.
Installation process seams to start after step three but after a couple of minutes stop and back to step three.
I've checked the database and seen that sample data are not present.
Any help please?
Thank you.

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Replied by joomlaplates on topic Can't install the quickstart

Posted 6 years 9 months ago #17751
Hi there,
please check the php parameter
- post_max_size
- upload_max_filesize
- max_execution_time
- memory_limit
www.joomlaplates.com/support/documentati...-installation-issues

If nothing works, let me know this we can install it for you with import the sql dum directly.

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Replied by info@jabcapri.it on topic Can't install the quickstart

Posted 6 years 9 months ago #17755
Hi, my configuration is:

post_max_size = 128M
upload_max_filesize =128M
max_execution_time = 30
memory_limit = 128M

Thank you.

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Replied by joomlaplates on topic Can't install the quickstart

Posted 6 years 9 months ago #17758
Did it work right now?

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Replied by info@jabcapri.it on topic Can't install the quickstart

Posted 6 years 9 months ago #17770
Hi, no, not yet.
Did I've to import sql file (sample_data) in my db (I'll change tables name before)?
As I've said joomla seems to be installed, I've uploaded a custom configuration file because it was not generated during the installation process.
Thank you.

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Replied by joomlaplates on topic Can't install the quickstart

Posted 6 years 9 months ago #17771
I will try it, fill out this form:
www.joomlaplates.com/installation-form

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