[SOLVED] Astroid changes -> not saved
Joomla 6.1.4
Template Tp-Gym
Framework Version: 3.5.0
Template Version: 2.7
website: oldenglishsheepdog.eu
When I do any update in the Astroid section I can't save it. Even without updating anything; when I klick the 'save' button, it will keep running for hours without success.
Any other save action in this Joomla environment works properly.
Browser: Safari and Chrome (same issue)
new browser, reboot Macbook: same issue.
What should I do to make any updates to the Astroid settings? It did work 2 weeks ago.
Template Tp-Gym
Framework Version: 3.5.0
Template Version: 2.7
website: oldenglishsheepdog.eu
When I do any update in the Astroid section I can't save it. Even without updating anything; when I klick the 'save' button, it will keep running for hours without success.
Any other save action in this Joomla environment works properly.
Browser: Safari and Chrome (same issue)
new browser, reboot Macbook: same issue.
What should I do to make any updates to the Astroid settings? It did work 2 weeks ago.
by Extrapet
The topic has been locked.
Since saving works correctly in other areas of Joomla, but hangs when saving Astroid settings, the issue may be related to a server-side security rule or firewall (e.g. ModSecurity) at your hosting provider. Such rules can block requests containing certain configuration data.I would recommend checking the server error logs and asking your hosting provider to verify whether any firewall rules are blocking requests to Astroid. This would help identify the cause before making any changes to the template or framework.
by WM-Loose
The topic has been locked.
Hi, thanks for your prompt reply;
Host is Strato
and attached the server report. (sorry I'm not a wizzkid, just trying to keep my website up to date..)
Host is Strato
and attached the server report. (sorry I'm not a wizzkid, just trying to keep my website up to date..)
by Extrapet
The topic has been locked.
Replied by WM-Loose on topic [SOLVED] Astroid changes -> not saved
Posted 2 days 14 hours ago #36747
Sorry, but we do not provide support for Strato's server-side firewall configurations here. Please clarify this with your host and their customer service department; they can check the issue and explain it to you. Thank you for your understanding.
Last Edit:22 hours 12 minutes ago
by WM-Loose
Last edit: 22 hours 12 minutes ago by WM-Loose.
The following user(s) said Thank You: Extrapet
The topic has been locked.