No email after purchase

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Replied by jargogle on topic Re:No email after purchase

Posted 9 years 7 months ago #5705
I still have not received an email and I've checked my spam folder as well.

My transaction ID is 6G5134514M120373D.

Alternate emails are jargogle@gmail.com and keithc@disabilityrightsflorida.org and jargogle@outlook.com

Thank you!
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Replied by jargogle on topic Re:No email after purchase

Posted 9 years 7 months ago #5708
Shouldn't there also be a link to download the Scene template from my member Template Downloads page? All I see is a link to a template called JP-Onepage.
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Replied by jargogle on topic Re:No email after purchase

Posted 9 years 7 months ago #5711
Please help ASAP ... I have a ton of work to do on my site, and I need the template to do it.

My transaction ID is 6G5134514M120373D.

Alternate emails are jargogle@gmail.com and keithc@disabilityrightsflorida.org and jargogle@outlook.com ... as well as just putting the link on my Template Download page under my account.

Thank you!
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Replied by joomlaplates on topic Re:No email after purchase

Posted 9 years 7 months ago #5721
You got the mail right now?
If not please use the contact form or mail us: support@joomlaplates.com

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Replied by jargogle on topic Re:No email after purchase

Posted 9 years 7 months ago #5726
No I do not have any email from you. I've checked all four email addresses, including their spam folders. What email(s) are you attempting to send to? And why isn't there a way for me to download from the Download page under my account?

I have already put a request in through the support email address, but have not heard anything as of yet.
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Replied by joomlaplates on topic Re:No email after purchase

Posted 9 years 7 months ago #5738
Hi there,
we sent the template to the email address, that Paypal has set as default. Please look to your spamfilter or
firewall.

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